Terms and Conditions

Terms and Conditions for High-Grade, LLC:

Please read these terms and conditions carefully before using our High-Grade, LLC website. By accessing or using our website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms and conditions, please do not use our website.

1. General Terms:

1.1. The terms "we," "us," or "our" refer to High-Grade, LLC.

1.2. The terms "you" or "your" refer to the user or customer of our website.

1.3. The term "product(s)" refers to grabba leaf ( tobacco leaves ) available for purchase on our website.

2. Age Restriction:

2.1. By using our website, you confirm that you are at least 18 years of age or the legal smoking age in your jurisdiction.

2.2. We do not sell products to individuals under the legal smoking age.

3. Product Information and Availability:

3.1. We strive to provide accurate and up-to-date information about our products, including descriptions, prices, and availability.

3.2. However, we do not guarantee the accuracy, completeness, or timeliness of such information.

3.3. We reserve the right to modify or discontinue any product without prior notice.

3.4. We are not liable for any errors or inaccuracies in the product information.

4. Ordering and Payment:

4.1. To place an order, you must provide accurate and complete information.

4.2. By placing an order, you authorize us to charge the total amount for the products, including shipping fees, to your chosen payment method.

4.3. We accept various payment methods, including credit cards, debit cards, and electronic payment services.

4.4. All payments are processed securely using industry-standard encryption technology.

5. Shipping and Delivery:

5.1. We ship our products to the address provided during the ordering process.

5.2. We aim to process and ship orders in a timely manner, but we do not guarantee delivery dates or times.

5.3. Shipping fees and estimated delivery times are provided during the checkout process.

5.4. We are not responsible for any delays, damages, or losses during transit caused by the shipping carrier.

6. Returns and Refunds:

6.1. We strive to ensure customer satisfaction, but if you are not satisfied with your purchase, you may request a return or refund within 14 days of receiving the product.

6.2. The product must be unused, in its original packaging, and in the same condition as when received.

6.3. Return shipping costs are the responsibility of the customer, except in cases of damaged or defective products.

6.4. Refunds will be issued to the original payment method within a reasonable time after receiving the returned product.

7. Intellectual Property:

7.1. All content on our website, including text, images, logos, and trademarks, is protected by intellectual property laws.

7.2. You may not use, reproduce, or distribute our content without our prior written consent.

8. Limitation of Liability:

8.1. We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or the purchase and use of our products.

8.2. We do not guarantee that our website will be error-free, uninterrupted, or free from viruses or other harmful components.

9. Governing Law:

9.1. These terms and conditions are governed by and interpreted in accordance with the laws of Florida.

9.2. Any disputes arising from these terms and conditions shall be resolved in the courts of Florida.

10. Modifications:

10.1. We reserve the right to modify or update these terms and conditions at any time without prior notice.

10.2. It is your responsibility to review these terms and conditions periodically for any changes.

If you have any questions or concerns about these terms and conditions, please contact us at info@highgradejaleaf.com.

High-Grade, LLC

PO Box #640494

Miami, FL 33164