Privacy Policy

At High-Grade, LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our website. By using our website, you consent to the practices described in this policy.

1. Information We Collect:

Personal Information: When you create an account or place an order, we may collect personal information such as your name, email address, shipping address, and phone number.
Payment Information: We collect payment information, including credit card details, to process your orders securely.
Usage Information: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, and device information.

2. How We Use Your Information:

Order Processing: We use your personal and payment information to process and fulfill your orders, communicate with you regarding your orders, and provide customer support.
Website Improvement: We may use usage information to analyze trends, track user activity, and improve our website's functionality and user experience.
Marketing Communication: With your consent, we may send you promotional emails about new products, special offers, or other information that may be of interest to you. You can opt-out of receiving such communications at any time.

3. Information Sharing:

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website, conducting business, and delivering products to you.
We may also share your information when required by law, to protect our rights or safety, or to comply with a legal process.

4. Data Security:

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
We use secure socket layer (SSL) technology to encrypt your payment information during transmission.

5. Cookies and Tracking Technologies:

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and personalize content. You can modify your browser settings to manage cookies or opt-out of certain tracking technologies.

6. Children's Privacy:

Our website is not intended for individuals under the age of 18. We do not knowingly collect or store personal information from children without parental consent.

7. Changes to this Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically.

8. Contact Us:

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@highgradejaleaf.com or by mail using the details provided below:

High-Grade, LLC

PO Box #640494

Miami, FL 33164

Last Updated: November 18, 2023

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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